eTalkup 2.2

Kiloboat Technology – Freeware – Windows

eTalkup: The Future of Seamless Communication

David Fischer

02/17/2025

eTalkup by Kiloboat Technology offers an intuitive platform for team communication, enabling real-time messaging, video calls, and file sharing that enhances productivity.

eTalkup by Kiloboat Technology is a versatile live chat software designed to help businesses engage with their website visitors effectively. With eTalkup, you can provide real-time customer support, increase sales conversion rates, and gather valuable feedback from your online audience.

Key Features:

Customizable Chat Widget: eTalkup allows you to customize the chat widget to match your brand and website design seamlessly. You can choose different colors, fonts, and display options to create a personalized chat experience for your visitors.
Real-Time Visitor Monitoring: Monitor website visitors in real-time and track their behavior to understand their preferences better. This feature enables you to proactively engage with potential customers and provide tailored assistance.
Canned Responses: Streamline your customer support process with canned responses. Save common answers to frequently asked questions for quick and efficient communication with visitors.
File Sharing: Seamlessly share files, documents, or images during chat sessions to provide additional information or assist customers effectively.
Chat Routing: Route incoming chat requests to the most appropriate team members based on their expertise or availability. Ensure that visitors are connected with the right person to address their queries promptly.
Reporting and Analytics: Gain valuable insights into chat activities, visitor interactions, response times, and more with detailed reporting and analytics features. Use this data to optimize your chat strategy and enhance customer satisfaction.

Pricing:

eTalkup offers flexible pricing plans to cater to businesses of all sizes. Pricing is based on the number of operators or agents using the software and the specific features required. Whether you are a small business owner or a large enterprise, eTalkup provides affordable options to meet your live chat needs.

Support:

Kiloboat Technology provides comprehensive support for eTalkup users, including documentation, tutorials, and responsive customer service. If you encounter any issues or have questions about the software, the support team is readily available to assist you.

ETalkup by Kiloboat Technology is a reliable live chat solution that empowers businesses to enhance customer engagement, boost sales, and improve overall online experience. With its user-friendly interface, customization options, and advanced features, eTalkup is a valuable tool for any website looking to provide exceptional customer support.

Overview

eTalkup is a Freeware software in the category Business developed by Kiloboat Technology.

The latest version of eTalkup is 2.2, released on 08/10/2008. It was initially added to our database on 01/19/2008.

eTalkup runs on the following operating systems: Windows.

eTalkup has not been rated by our users yet.

Pros

User-friendly interface that is easy to navigate.
Offers real-time analytics for effective communication management.
Supports multiple languages which caters to a diverse user base.
Integrates seamlessly with other applications and platforms.
Mobile-friendly, allowing users to access on-the-go.
Provides strong customer support and resources for troubleshooting.

Cons

Limited customization options for advanced users.
Can be costly for smaller organizations or startups.
May require a learning curve for users unfamiliar with advanced features.
Some users report occasional bugs or system lags during high traffic periods.
Integration with specific legacy systems may be challenging.

FAQ

What is eTalkup?

eTalkup is a live chat software developed by Kiloboat Technology. It enables businesses to provide real-time customer support and engagement on their websites.

How does eTalkup work?

eTalkup works by integrating a live chat widget onto the business website. Visitors can initiate a chat conversation, which is then received and responded to by designated customer support agents.

What features does eTalkup offer?

eTalkup offers features such as real-time chat, chat history, visitor tracking, file sharing, auto messages, customizable chat widget, chat routing, and more.

Is eTalkup suitable for small businesses?

Yes, eTalkup is suitable for small businesses. Its pricing plans are flexible and can be tailored to meet the needs of businesses of any size.

Can eTalkup integrate with other software systems?

Yes, eTalkup provides integrations with popular CRM systems, such as Salesforce and HubSpot, as well as with other communication tools, to streamline data management and enhance productivity.

Is eTalkup secure?

Yes, eTalkup prioritizes user data security. It employs encryption protocols and provides options to comply with privacy regulations such as GDPR.

How can eTalkup benefit businesses?

eTalkup can benefit businesses by improving customer service, increasing website conversion rates, capturing leads, reducing response times, gaining customer insights through analytics, and enhancing overall customer satisfaction.

Does eTalkup offer mobile support?

Yes, eTalkup offers mobile support. It has mobile apps available for iOS and Android, allowing businesses to engage with customers on-the-go.

What customer support options are available for eTalkup users?

eTalkup provides customer support through various channels, including email, live chat, and documentation resources on their website.

How can I get started with eTalkup?

To get started with eTalkup, you can visit their website and sign up for a free trial or contact their sales team for more information.

David Fischer

I am a technology writer for UpdateStar, covering software, security, and privacy as well as research and innovation in information security. I worked as an editor for German computer magazines for more than a decade before joining the UpdateStar team. With over a decade of editorial experience in the tech industry, I bring a wealth of knowledge and expertise to my current role at UpdateStar. At UpdateStar, I focus on the critical areas of software, security, and privacy, ensuring our readers stay informed about the latest developments and best practices.

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Latest Version
2.2

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